Privacy Policy

At DocuAI, we respect your privacy and are committed to protecting your information.

This Privacy Policy explains what information we may collect, how we use it, how we protect it, and your choices when using our website and document-processing services.

By using DocuAI, you agree to the practices described in this Privacy Policy.

1. About DocuAI

DocuAI provides online document processing and AI-powered services, including:

2. Information We May Collect

Depending on how you use our services, we may collect the following information.

2.1 Information You Provide

You may provide:

We only request information that is reasonably necessary for the relevant service.

2.2 Uploaded Documents

When you use our document-processing or AI features, you may upload files such as:

These files may contain information that you consider private or confidential.

We process uploaded files only as necessary to provide the requested service, subject to the technical configuration of the service you are using.

2.3 Automatically Collected Information

When you visit our website, certain technical information may be collected automatically, such as:

This information may be used to maintain, secure, and improve our services.

3. How We Use Your Information

We may use information to:

We do not use your information for purposes unrelated to providing or improving our services unless permitted or required by applicable law.

4. How We Handle Uploaded Documents

We understand that documents may contain sensitive or confidential information.

Uploaded documents may be temporarily stored, processed, transmitted, or cached depending on the feature and technical infrastructure used to provide the service.

Where technically supported, uploaded files may be automatically deleted after processing or after a defined retention period.

Important: Please update this section with your actual retention period before publishing.

For example:

"Uploaded files are automatically deleted after processing."

Do not publish a specific deletion period unless your application actually follows it.

5. AI Processing

Some DocuAI features use artificial intelligence to process documents.

These features may include:

Depending on the implementation, document content may be sent to third-party AI or cloud service providers to perform the requested operation.

Before launching your AI features, you should identify the providers you actually use and list them here where legally appropriate.

For example:

"We may use third-party AI providers to process document content for requested AI features."

AI-generated results may not always be completely accurate. Users should review AI-generated information before relying on it.


6. Third-Party Service Providers

We may use trusted third-party providers for services such as:

These providers may process information on our behalf as necessary to provide their services.

We encourage users to review the privacy policies of applicable third-party services.

7. Cookies and Similar Technologies

Our website may use cookies or similar technologies.

Cookies may be used to:

You can manage or disable cookies through your browser settings. Some website features may not function correctly if certain cookies are disabled.

8. Google Sites and Google Services

Our public website may be hosted using Google Sites or other Google services.

Google may independently collect and process certain information according to its own policies.

If Google services are used on our website, users should also review the applicable Google privacy documentation.

9. Contact Form Information

If you contact us through our contact form, we may collect:

We use this information to respond to your request and provide support.

We do not ask users to submit passwords, payment card information, or unnecessary sensitive information through the contact form.

10. Data Security

We take reasonable technical and organizational measures to protect information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no internet-based service can guarantee complete security.

Users should avoid uploading highly sensitive or confidential information unless they understand and accept the applicable risks and processing practices.

11. Data Sharing

We do not sell your personal information simply because you use our services.

Information may be shared with service providers when necessary to operate DocuAI, process documents, provide AI features, maintain security, or deliver requested services.

Information may also be disclosed when required by applicable law, legal process, or to protect our rights, users, or services.

12. Children's Privacy

DocuAI is not intended to knowingly collect personal information from children in violation of applicable laws.

If you believe that a child has provided personal information to us without appropriate consent, please contact us so that we can review and take appropriate action.

13. Data Retention

We retain information only for as long as reasonably necessary for the purposes described in this Privacy Policy, unless a longer retention period is required by law.

The actual retention period for uploaded documents depends on the specific service and technical implementation.

Document retention period: Automatically deleted

Account information retention: 90 Days

Support/contact information retention: Lifetime

14. Your Rights

Depending on your location and applicable law, you may have rights relating to your personal information, which may include:

To make a privacy-related request, contact us using the details below.

15. International Data Transfers

Depending on the hosting, cloud, AI, or other service providers used by DocuAI, your information may be processed or stored in countries other than the country in which you are located.

Where applicable, we will take reasonable steps to ensure that such processing is conducted in accordance with applicable privacy requirements.

16. Links to Other Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of third-party websites.

We recommend reviewing the privacy policy of any external website you visit.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, we will update the Last Updated date at the top of this page.

We encourage users to periodically review this page for the latest information.

Your Privacy Matters

We aim to provide useful document and AI tools while treating your information responsibly.